Do You Love It?

This thing is crap!
No, we do not love it. Should we be letting Benjamin try to install it? Who cares? It may actually work if we let him do it. It is the third piece of crap DVR that we tried over the weekend.
Saturday: Daniel comes over and installs our new DVR, turns on the tv, and we rejoice as picture fills the room. "Well, that's not right," says Daniel, who can't figure out why it just started working when he turned it on. We perhaps should have wondered at that point. Daniel goes away and comes back with a new one and installs it. It doesn't work, which makes him happy. Then he programs it and all is good. Daniel goes away. An hour later, we have no television--on a Saturday.
Sunday: Jay comes over and installs our third new DVR, turns on the tv, programs it, and all is good. Jay goes away. An hour later, the remote stops communicating with the DVR. We change the batteries--even though it will still control the television just not the box. We re-program the remote. We troubleshoot. We call DirecTV. We troubleshoot. (By we, of course, I mean Patric who is starting to get antsy about the 3:00 KC game.) We call Jay.
Monday: Patric calls anyone that will pick up a phone.
Tuesday: Jay calls at 7:30 in the morning. I tell him the problem. He sits silently in what I imagine is dis-belief and says he'll come over that day. At 8:00 in the evening, Jay and Daniel show up, check everything out, admit they didn't believe us, and call their supervisor. "Can we give them a FOURTH DVR?" Jay and Daniel leave at 8:30 (what a long day!) saying they will be back tomorrow with a new DVR from a new shipment.
They did say that we can use the box to record if we want while we wait. Oh joy, let me just manually flip through the gagillion channels of crap you offer to find the one program that ... oh, never mind.